It answers from your documents
Upload your sheets, prices, hours or duty rosters: the agent looks them up before answering instead of improvising.
Voice agents for the phone
Your phone rings. An agent picks up.
Build an agent that answers your calls, relies on your knowledge base, books appointments and hands over to a human when it should.
Free to start
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- Caller
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Talk to the agent, right now
Pick a language, allow the microphone and ask anything about INFYNIA. The agent explains what it can do and how to build your own.
- In Darija, French or English
- From your browser, three minutes at most
- No personal data asked
Léa
INFYNIA demo agent
Coming soon
The live test opens very soon. Meanwhile: listen to recorded calls
You are talking to an AI. The call lasts 3 minutes at most and may be recorded to improve the service. Allow the microphone when your browser asks.
Listen to a call, start to finish
Pick a scenario and follow the transcript while the agent answers. People and numbers are fictional.
Language
An on-call pharmacy at night, from an up-to-date roster
- Caller
Bonsoir, quelle pharmacie est de garde cette nuit à Fès ?
- Agent
Bonsoir. Un instant, je consulte la liste des gardes.
- Agent
Cette nuit, c'est la pharmacie Al Amal, rue des Orangers, ouverte jusqu'à huit heures demain matin.
- Caller
Et elle est loin du quartier Atlas ?
- Agent
Environ dix minutes en voiture. Voulez-vous que je vous répète l'adresse ?
- Caller
Non, merci, c'est parfait.
- Agent
Bonne soirée, et prenez soin de vous.
The agent
Scripted demo call, synthetic voices: fictional people, addresses and numbers. No real recording.
From first call to a live agent
Three steps, no code.
- 01
Pick a template
Start from one of 8 workflow templates or 10 prompt templates, or from a blank page.
- 02
Adjust
Edit the script, connect your knowledge base and test the voice in the browser.
- 03
Connect a number
Buy a number from INFYNIA or connect your own over SIP, then activate the agent.
What the agent does during the call
Only what the platform can do today.
It hands over
When a request is out of scope, it transfers the call to someone on your team.
It takes action
Appointment booking, API calls and webhooks to your tools.
It follows up by SMS
A follow-up message after the call.
It keeps a record
Recordings and transcripts of every call, in your organisation's space.
A visual flow, or a plain prompt
Draw the conversation by drag and drop: greeting, conditions, a tool lookup, a transfer. For a simple case a prompt is enough, and you can move to a flow later without starting over.
- Call start
- Greeting
- Known customer?
- Check the CRM
- Transfer to an agent
- End of call
Scenarios, not a single trade
INFYNIA is generic: here are three ways to use it.
01
On-call pharmacy
The agent reads the week's duty roster and names the open pharmacy, its address and hours.
Tonight it's the Al Amal pharmacy, open until eight tomorrow morning.
02
Medical practice
It offers slots, confirms the appointment and hands over to the secretary for any medical question.
For that, I'd rather put you through to the practice secretary. Please hold.
03
Order tracking
It finds the order, gives the delivery date and schedules a callback if it is late.
Yes, I've scheduled a callback for Thursday at noon if it hasn't arrived.
Frequently asked questions
What happens when the AI doesn't know the answer?
You define when the agent transfers the call to someone on your team or offers a callback. It is not forced to invent an answer.
Can I use my own phone number?
Yes. You can buy a number from INFYNIA or connect your own through a SIP provider.
Which languages does the agent speak?
Each agent's language is set in its settings: Moroccan Darija, French and English are supported.
Where do recordings and data go?
Each organisation has its own space, separate from the others. Data processing is detailed on our Security and Privacy pages.
Can I try it for free?
Yes. The free plan lets you create agents and test web calls. Details are on the Pricing page.
Listen, then build your first agent.
A few minutes is enough to test a voice and a flow in your browser.