Start free, scale as you grow
No hidden fees. No setup charges. Cancel anytime. Pay only for what you use.
Starter
Perfect for trying out INFYNIA and building your first agent
Growth
For individuals and small teams scaling their operations
$0.03/min after 2,000 minutes
Professional
For growing teams shipping production voice AI to customers
$0.02/min after 5,000 minutes
Enterprise
For organizations needing advanced security, scale, and support
Add-ons
Extend your plan with add-ons
Available on Professional and Enterprise plans
Additional minutes
Pay-as-you-go
$0.02/min
Premium voices
Celebrity & custom voice clones
$49/month
Dedicated support
Slack channel with 1h SLA
$299/month
Detailed comparison
Feature comparison
| Feature | Starter | Growth | Professional | Enterprise |
|---|---|---|---|---|
| Monthly minutes | 1,000 | 2,000 | 5,000 | Custom |
| AI Agents | 3 | 10 | Unlimited | Unlimited |
| Phone integration | — | |||
| Custom voices | — | — | ||
| Webhooks & API | — | — | ||
| SSO & SAML | — | — | — | |
| Dedicated support | — | — | — | |
| SLA guarantee | — | — | 99.9% | 99.99% |
FAQs
Frequently asked questions
How does the free plan work?
The Starter plan includes 1,000 free minutes per month forever. You can test web calls and build up to 3 agents. Perfect for prototyping before going live.
What counts as a 'minute'?
A minute is 60 seconds of active talk time on a call. We don't charge for hold time, transfers, or time spent connecting. Only actual conversation counts.
Can I upgrade or downgrade anytime?
Yes! You can change plans monthly with no penalty. If you upgrade mid-month, we'll prorate the difference. Downgrades take effect at the next billing cycle.
Do I need to provide my own phone numbers?
On Professional and Enterprise plans, you connect your own Twilio account. We guide you through the setup—it takes about 5 minutes.
What happens if I go over my minute limit?
On the Professional plan, overage is $0.02/minute. We'll email you at 80% and 100% usage. On Starter, calls stop at the limit (but you can upgrade instantly).
Is there a setup fee or contract?
No setup fees. Professional is month-to-month. Enterprise typically involves annual contracts with custom pricing based on volume and requirements.
Can I try Professional before committing?
Absolutely! We offer a 14-day free trial of Professional with full features. No credit card required to start.
What kind of support do you offer?
Starter: Email support. Professional: Priority email with <4h response time. Enterprise: 24/7 phone, Slack, and dedicated account manager.
Still have questions?
Our team is here to help. Book a demo or start chatting with us about your use case.